Travis C.

Service Technician

Experience

20 years at Byrd Heating and Air Conditioning as a service technician. Experienced in all aspects of residential and light commercial HVAC.

Certifications

EPA Section 608 Universal Certification, NATE Certification, various manufacturer training certifications

Personal Interests

Family, Fishing and hunting

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Google Rating

4.8

Based on 567 reviews

Byrd Heating & Air Conditioning

4.8

Shawna Zimmerman

15:15 09 Apr 24

Very professional staff. Patient to answer questions & task completed as needed.Thanks for your help! Recommend- Yes!

Tomi Rikkinen

15:11 09 Apr 24

Robin Bryant

12:11 03 Apr 24

I’ve used Byrd for years & they always provides great service. They are quick to respond & offer great advice & guidance. I bought a new Carrier system from them a few years ago & my electric bill has decreased substantially. I trust them completely & recommend them without reservation.

Judy Baldacci

22:24 02 Apr 24

Service man arrived on time, cleaned our units and fixed a dented grate. Was very pleasant and assured us that our system is working well, even though it is quite old. Thank you!

Pam Harris

21:34 26 Mar 24

Joe La Magna

16:21 26 Mar 24

Byrd heating and air has been maintaining my condo’s HVAC unit for over 10 years now. Technicians have always been on time, competent, and professional. Highly recommended.

Jamie Fish

22:36 19 Mar 24

The technician took the time to thoroughly explain the heating system to me. Much appreciated!

Janet Oden

13:36 19 Mar 24

We have used Byrd Heating and Cooling the last few years for unit maintenance. They come twice a year and throughly examine our main unit and air handler. We have never had any issues.

Peggy Coffey

18:42 06 Mar 24

Great people to work with. Been using them for years.

Mike Leoni

02:47 18 Feb 24

I’ve had Byrd out numerous times this year and spent a good deal of money. I’ve had excellent customer service from every tech who has been out, hence a 5 star review that has now been edited to 2.I was told that there was nothing he can do and we have to deal with our AC not getting below 76 That’s fair, but I will get a second opinion just to be sure.The problem is he told my wife that high 70s indoor temps is perfectly fine for our 1and 4 year olds that sleep upstairs (sudden infant death syndrome can be related to temps over 72!). I got home and went outside to greet him. Asked if he’s been upstairs in the attic to check that unit. His response was: If I know better than him he can take me up there and I can show him where the problem is. I should have kicked him of my property at that point. I don’t want or need to argue with someone that I’m paying to be there.Other techs such as James and previous employees were great and deserve 5 stars. The gentlemen who was last at my property deserves one star.Update:Decided to give your company one more shot. After spending thousands with your company over the last 2 years you were not willing to waive a diagnostic fee despite misdiagnosing my AC on previous visits. Be warned, they are in it for your short term business.

Cindy Loughran

17:07 14 Feb 24

The Byrd technician arrived on time and was really courteous. He explained everything thoroughly and completed the necessary work efficiently. We really appreciated that unlike many other service people, he didn't try to upsell or suggest service that wasn't necessary.

Plez Holmes

16:03 06 Feb 24

Fred Welter

03:24 26 Jan 24

John Kemp

21:19 23 Jan 24

Bobby always does a great job. He is very thorough and neat. His vast experience is a huge plus compared to less experience HVAC personnel.

Jamie Jackson

18:16 22 Jan 24

We were freezing and now we are nice and toasty since Byrd installed our new Carrier Heat Pump! Brinson arrived the next day after I called. When I called, Katy was nice and professional on the phone. Soon after Brinson examined my Heat Pump he gave me a quote. I had 2 other quotes and he beat both of them and worked with me on no-interest financing. Howard, Hugo, Joe & Adrian installed our unit. They were professional and careful with our house. Also, they helped my husband raise our outside unit stand 2.5 feet so we would be in Code. Thanks to Byrd Heating & Air, we slept comfortably when the outside temperature was 26 degrees here on Tybee Island! I have already referred them to two friends, and will use them for future maintenance.

Kimberly Baggett

13:11 17 Jan 24

Have used Byrd several times. They are prompt, honest and find their prices reasonable. Highly recommend them.

Lazarus Jawiyambe

22:06 11 Jan 24

Everything went as we expected. We enjoyed working with your technician and we shall engage you again.

Ray Rudolph

15:03 22 Dec 23

Always on time. Friendly and pleasant technicians. Never leave a mess. Exceeds expectations

Andrea Mathews

17:28 13 Dec 23

Randy Gladden

02:07 06 Dec 23

Byrd is very dependable and professional when servicing my home H/AC.

Stephen McGrath

19:27 05 Dec 23

Great service and very responsive. Very dependable and can always be relyed on.

Jim Anderson

18:52 05 Dec 23

Wonderful customer support. Techs are friendly and helpful. Customer service is efficient and timely. I highly recommend Byrd.

Robert Klema

18:41 28 Nov 23

Ingrid Anderson

17:42 28 Nov 23

We have used Byrd for 4 years and have a maintenance contract. They are very responsive and always friendly. Recently had a damper put in and the technician was very professional!

Cracker Man

15:34 21 Nov 23

Home Maintenance was performed. Worker and work were top of the line. Recommend to anyone.

Edwin Hodges

01:23 15 Nov 23

Apologize for the late response, but had computer problems. Didn't think you had someone who could replace Sam Fogler, but Don did an outstanding job for us. I will use him for each of my semiannual checkups. Thanks. Pete Hodges

Brad Lindborg

16:03 07 Nov 23

The tech was friendly, polite and helpful. Hello answered Our questions in detail and with a kind manner.

Mark Lasker

15:14 07 Nov 23

Byrd service techs are the best! Thorough and efficient! Have been using them for years and always efficient and pleasant folks to work with.Mark

Shelley Powers

15:15 03 Nov 23

We replaced our older under-powered HVAC a few years back with a new 5-stage Carrier heat pump system through Bryd. We are so happy, both with the unit and the company. The folks at Bryd are competent, knowledgeable, extremely helpful, and very friendly.The new system was a good price, and the intelligent thermostat really does make it perform at the optimum level. If you get a new Carrier heat pump, spend the extra for the smart thermostat, you'll get the best performance.The service people have been top notch, and very experienced. They've always responded quickly and helpfully any time we've had questions.We really lucked out with finding the best system and the best company.

Michael Eckmann

11:35 01 Nov 23

The service was excellent

Alison A

21:23 31 Oct 23

James has been taking care of my HVAC maintenance for many years and knows the systems well. He can be trusted to do everything necessary to keep the systems operating correctly and suggest things that may need to be done down the road.

Teresa Rawlinson

16:44 31 Oct 23

John Geraghty

16:41 31 Oct 23

Byrd tune up service was professional & efficient!

William Huson

14:58 25 Oct 23

Called to try and check if my system was under warranty before having them come out for service. As I was explaining what was going on I was told to have a nice day and hung up on. Guess the thought of fixing work under warranty is not something people do any more - system is 4 years old and falling apart

Mario Sanchez

23:49 10 Oct 23

My wife noticed the A/C wasn’t cooling. I called Byrd during after hours and they recommended for me to wait for the following day unless I wanted to pay the after hour fees. I waited to the next day. The tech arrived on time, diagnosed my problem, and I got a call a few minutes after the left from Byrd trying to schedule my repair the following morning. That following morning the tech showed up on time, took about 4 hours to fix and my a/c is back up and running for hundreds less than other companies charge for the same work.Thank you Byrd for your punctuality, professionalism, and for not ripping me off as others would have.

Ernest Meyer

13:08 10 Oct 23

They arrived timely and solved the problem promptly.

Andrea Varner

17:42 03 Oct 23

Roger Arner

19:50 28 Sep 23

The usual fine service.

malik powers

11:30 27 Sep 23

The entire unit was replaced. I am pleased thus far with the work.

Dave Robinson

18:24 19 Sep 23

Tech found problem, installed new fan.Noticed Gas leak and advised calling Gas Co. SAVED MY HOUSE FROM EXPLODING !!!>

Peg Schwing

22:27 18 Sep 23

My air conditioner had been out of commission for almost two weeks, and the owner came to assess the problem. Two other businesses dropped the ball--one said the compressor (very $$$) was not working, and the other took three days just to send an estimate. Both of those other companies said parts needed to be ordered and would take days to arrive. Imagine my skepticism when I was told the unit could be fixed the next day for well under $1000, and the compressor did not need to be replaced. But it's true! He had the part in stock, and his crew arrived the next morning, as scheduled. Many thanks for prompt, professional service!

Sherry Shearouse

13:45 14 Sep 23

They came when I requested them and told them I was in town.

Donald Mills

14:01 08 Sep 23

All company contacts are friendly, well spoken and prompt. Onsite service was timely, clean and explained technical details. Using them for 20+ years - will continue.

DJ Peavler

22:20 06 Sep 23

This company is amazing! They sent an actual Bird to come and fix my A/C!!!! 10/10 would recommend!

Brenda Marchand

14:30 30 Aug 23

Had great response when one of our units went out after hours. Technician was quick to fix the issue.

Haley Porter

23:10 26 Aug 23

I am deployed overseas, and this company charged me almost $400 to tell me my air conditioner is out of Freon. Additionally didn’t even fix the unit, but just left for me to deal with when I get home.

andrew p

13:32 22 Aug 23

Harold Wilson

15:44 20 Aug 23

Your guys were early, very professional, knowledgeable, and made me feel very comfortable. I will definitely use your company for service again, and I will tell people about my experience with BYRD AC AND HEATING.

Donald Shaw

19:28 16 Aug 23

Meghan Hammond

15:20 15 Aug 23

M G

12:42 15 Aug 23

Matthew and his installers were great to deal with. They came out on January 2 ( one of the coldest days so far) to replace my heat pump and air handler that Irma damaged and I'm glad they did cause the next day we had a ice and snow storm Tybee hadn't seen in a long time and the infinity 18 performed flawlessly. Matthew sent all his installers to knock it out. They were very polite and professional. The had Boot covers and drop cloths when they came to the door. They were happy to answer any questions that I had. I couldn't have asked for a better installation. Thanks again

Vic Bell

12:28 15 Aug 23

Arrived on schedule and did a thorough check of my HVAC units. Good Job😃

Joye Kelly

23:19 14 Aug 23

Alastair Ronnie

11:19 14 Aug 23

I called with a problem and the response was immediate, they arrived exactly as expected. The repair was done quickly and efficiently and the service and advice was totally professional. I will recommend Byrds without hesitation.

Sandfly Community Betterment Association

16:20 11 Aug 23

Byrd Heating & Air replaced my Mothers air conditioner unit. She expressed to me that she received excellent service beginning with the service diagnostic and the installation of the new air unit. The service techs were professional and proceeded doing the installation without any noticable problems.Norman W. Luten, Jr.

Joseph Roesch

12:54 10 Aug 23

Storm in Savannah evening 8/8, knocked out the AC. I called several places, which either were overpriced or unable to schedule anyone until 8/11. Byrd had someone out to my house within hours, and thankfully it was an easy fix. They'll be my first call next time.

Shenica Mathieu

02:24 09 Aug 23

I am highly disappointed by the service provided by Alfonso Byrd, a technician appointed by Select Home Warranty for our AC repair. Despite paying him $710 cash upfront for a leak kit and freon, the issue was not resolved. He did not even wait to ensure the system was functioning properly post-repair. The AC merely cooled the upstairs hallway while making the rest of the rooms unbearably hot.Adding to our woes, our master bedroom started leaking from the attic, a problem that was non-existent before. When we approached him with the issue, he blamed it on wrongly installed air ducts, a claim that doesn't hold water as our system had been working fine prior to the current problem .Despite promising to rectify the issues on multiple occasions, he failed to turn up even after persistent calls from my husband. A full week and numerous follow-ups later, the problem remains unattended, leaving us in a hot and uncomfortable living situation. His lack of professionalism and disregard for customer satisfaction are highly disappointing.I urge potential customers to think twice before employing his services. His lack of commitment and professionalism have left us feeling deceived and frustrated.

Scot Cooler

21:53 05 Aug 23

From calling to make an appointment for an annual HVAC preventative maint. Plan to the appointment & outside HVAC capacitor replacement; super polite & professional. Josh the technician was on time, polite, easily relatable and professional. He was able to convey what he was doing in easily relatable terms. He answered all of my questions without hesitation. I felt completely in capable and honest hands. Most everything turned out fine but we needed to replace an outside capacitor. A small fix. Josh came back the next day/ Saturday, as promised and took care of us. The price is right for quality and timely work completed. I will continue to use Byrd for any HVAC needs!!

Chris Gooby

18:24 21 Jul 23

Our air conditioner died on a hot July Friday. A Byrd repairman showed up early on a Saturday morning and had it fixed within an hour.

Pauline Greene

00:01 20 Jul 23

Kutia Lovett

00:24 19 Jul 23

Most people will say they are too expensive But I say it was well worth every dollar.. The guy that came out did his job and done it extremely well… And they didn’t not hurt my pockets.. I would recommend them to anyone..

Josh Lewis III

22:19 18 Jul 23

Al Mullins

22:09 18 Jul 23

Very pleased

Cathy Dunn

16:59 18 Jul 23

Needed a service call on A/C unit during terrible heatwave and called about 4PM. Someone arrived the next morning and diagnosed the issue. Required install of new equipment and the folks at Byrd expedited the install to get it done just two days later. Much appreciated everyone at Byrd who helped.

The Challenge Bro’s

16:51 18 Jul 23

Very prompt service, very nice service man

Raynard Richardson

16:49 18 Jul 23

Anita Browne

15:50 18 Jul 23

Your dependable . They ladies on the phone are always nice . I asked for a new thermostat. They just brought one to put in . I really didn’t get a choice .

Adam Kinnamon

21:23 15 Jul 23

Tom Zecchin

12:18 13 Jul 23

Service technician (Bobby) was OUTSTANDING!! Took time to explain many things about my system that I was unaware of. Very knowledgeable and very personable. Possibly the best service call I have experienced.

Darin Bryant

17:51 11 Jul 23

Nicole Brumble

17:47 11 Jul 23

First two technicians very helpful. Last two did who replaced outside compressor did a good job, however didn’t inform us Jon was done-they just left.

Jeffrey Storer

16:53 11 Jul 23

Leonard Brown

23:14 05 Jul 23

Very good service......

Norbert Chandler

15:39 05 Jul 23

Josh is a great technician and serves as an ambassador for Byrd AC and Heat.

Mike Gerwig

13:52 05 Jul 23

Replaced my air conditioner capacitor .Same day I called

Jack Beamon

13:51 05 Jul 23

Excellent, professional service. Don went above and beyond. Would definitely recommend.

13:48 05 Jul 23

13:48 05 Jul 23

00:25 29 Jun 23

16:16 28 Jun 23

Bobby does an excellent job so we never have to worry about out A/C after he does a maintenance visit.

Dennis Harrell

21:56 27 Jun 23

Kara Ford

15:20 27 Jun 23

Excellent and responsive service from very knowledgeable and professional staff members who obviously take pride in what they do! Our go-to from here on out.

Angela Stewart

14:40 27 Jun 23

The tech was awesome! Although it was raining, he completed the service inside and out without hesitation or complaints! Thank you!

16:51 22 Jun 23

19:42 13 Jun 23

18:11 13 Jun 23

16:22 13 Jun 23

Mini split needed attention

Christine Addy

22:05 12 Jun 23

Byrd is quality,fairness and upfront re::Services neededPricingSchedulingThey are OVER the TOP!!

Elaine Barrow

17:22 12 Jun 23

Our biannual check up service was just what you wish for. Small problem fixed and we’re ready for summer! We have never been disappointed in Byrd Heating and Air!

Jennifer Van Buren

16:55 12 Jun 23

Called Byrd for a service call/second opinion for work on our HVAC system. Technician was on time, knowledgeable and helpful with our quote and work for our system. Decided to schedule work on our system due to honesty and dependability with company. Would recommend this company. It did take 10 days for the itemized bill and 3 calls to receive it, but this issue was resolved quickly also. Our technician was Clay Eason and would highly recommend him, as well as the others within this company.

Cala Williams

16:53 12 Jun 23

He was very thorough and informative.

Bill Daniel

16:04 12 Jun 23

Byrd HVAC's Tech was on time, super polite, went out of his way to help me understand my problems, repaired the issue and even took a look at my 2d system to make sure it was working well too. I was very impressed & grateful!

Ku Cob

12:01 02 Jun 23

Josh was very professional and kind. I appreciate his work and promt service

Tim Osborne

13:09 01 Jun 23

Great customer service and professional staff. Highly recommended Byrd!

Jim Harrison

21:19 26 May 23

The repair man who came really went all out to find and fix the problem. It was a weekend and after hours but still friendly and ready to help.

AJ Crowe

12:52 26 May 23

Byrd technician gave us a quote for 15 to 16 thousand dollars cause they said our Air Handler was bad. So we called the original install company Savannah Air Factory on a Sun. ( after hours) and they determined it was the Compressor start up Capacitor and a couple wires had to be changed back to the right terminals on the upstairs Air Handler. I would hate to think the Byrd service man would overlook the Capacitor and/or change wires upstairs on the air handler, but we choose the 450.00 fix even after hours on a weekend and it is working perfectly.The young man James from Savannah Air Factory was nice and knowledgeable. Always get 2 opinions, it can save you a lot of money.

Sherryl Shearouse

12:23 26 May 23

Byrd has always been our go to company. The are efficient, friendly, and get the job done. Our rentee was very happy with their quick response.

Carl Burrell

19:23 18 May 23

On time...excellent service as always.

Judy Humphries

11:11 18 May 23

New hvac unit installed

Sierra Mimic

00:39 18 May 23

Thanks to Richie and his amazing team we can sleep well knowing our homes AC is fixed and it’s not 85 degrees inside the house!! I am so thankful for these hard working folks at Byrd’s!!

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Travis C.

Travis C.

Service Technician

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Free Wifi Thermostat with New System Install

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