Do I Need a New Air Conditioner
May 31, 2023
What Are My Options When I Have A Broken Air Conditioner? There are many ways to keep cool in the summer, from simple window units and ducted central AC systems to energy-saving ductless air conditioners and super-efficient heat pumps. When your AC system is broken...
Google Rating
4.8
Based on 718 reviews
Byrd Heating & Air Conditioning
4.8
Jamie J
16:02 14 Oct 25
My air conditioner stopped and of course, I was expecting guests! Don came quickly and got it running for the weekend. He was so nice and respectful that I let him in the house without being there as I had to work. Don took care of everything, cleaned up and put everything back. So nice to have someone and a company who you can trust!
Jennifer Rayborn
15:44 14 Oct 25
Byrd heating and air has been servicing out hvac unit for years and do an amazing job. They are prompt and personable with their clients. We would recommend them to anyone looking for a new hvac company.
Rita Miles
18:58 11 Oct 25
Technician was prompt, knowledgeable, friendly, and honest. Didn’t try to upsale me—thoroughly explained situation, laid out options, and potentials helping me to make a better informed decision that was right for me me! Truly like it when good customer service comes before profit margins. Definitely recommend and will use again.
Sara Merrick
19:57 02 Oct 25
Byrd has been so responsive when an issue arises. They go the extra mile.
Fran Johnson
14:17 30 Sep 25
Always on time and great service! Their yearly contract is worth every penny!
christine
19:53 23 Sep 25
The service man was more than excellent, his work was excellent the only problem I have is the price I paid about $340 for him to just pump some water through a pipe because my air conditioner water was stuck. He did offer me other solutions which I could not do. It was because it was after hours but nobody told me that . Although I should have gotten maintenance and I will be getting maintenance from them again is that would've covered it to begin with. If it had not been for the price I would've given this definitely a five
Robert Huddleston
18:18 17 Sep 25
Very professional and thorough inspection and cleaning of my two units. Highly recommended!
Cynthia Hunter
17:58 30 Aug 25
I used him twice and I received excellent service both times. A good company to do business with.
Chuck Talvan
12:16 27 Aug 25
Always the best and most professional. Love the preventative maintenance instead of what I refer to as crater maintenance, waiting until something “craters” to perform maintenance.Bobby has been our technician for many years and is one of the best in his field.Home Warranty sadly follows crater maintenance so we’re finally going to cancel the home warranty scam and eventually in the near future replace our entire Heating/ AC system.
Kathy Robinson
19:49 21 Aug 25
Very knowledgeable of the job. Excellent customer service and respectful. Welcome anytime.
Bill Lohoefener
18:34 20 Aug 25
Thank you for doing a good job! We are very satisfied with the service.
Jeff Kreide
17:00 15 Aug 25
We had our AC fan die on a Sunday morning. The technician was able to come out within an hour and diagnose the problem. Part was ordered Monday and installed Tuesday. Very happy with the prompt attention.
Ashley Tucker
13:51 15 Aug 25
Josh was great for our yearly AC maintenance appt. very friendly & quick! the prepaid maintenance package is a great price, we will continue to use it to make sure our AC is functioning properly.
Linda proctor
14:18 07 Aug 25
Service Tech is always friendly and knowledge. They have serviced my units for the past 12 years. I would highly recommend them to anyone.
Sara Mahany
18:31 31 Jul 25
I am so glad I chose Byrd Heating and Air.5 starsThe repair man you sent was knowledgeable and kind to this old lady.I also want to praise BOBBY.He has been doing my routine maintenance for years.He us top notch!!
Pamela
15:54 31 Jul 25
Byrd is always responsive to our calls. Office staff is pleasant, efficient, professional and accommodating. Technicians are friendly, professional, efficient and skilled. Always great service and results!
Belinda Hodges
21:28 22 Jul 25
Great! TJ very professional. Discussed & checked out a concern of mine.
SuzuMuzu
17:21 22 Jul 25
I have been a costumer for years. Byrd has consistently meet my needs. Just recently I had to replace my 16 year old unit. Matthew Chance and his crew took excellent care of me getting the job scheduled quickly and done with expertise. Sticking with Byrd!!
Joshua Elkins
20:11 17 Jul 25
Great customer service, Ronald is hands down the best in the business very knowledgeable and honest he has my business for life
Bill Higgins Jr.
18:22 15 Jul 25
My previous HVAC provider dropped service in my area with Zero notice and waited till I had a problem to tell me they would no longer service my unit ( which they sold me) Byrd heating and air answered my emergency call and diagnosed and resolved the problem. Their staff and Techs have been very professional and timely in all work and communication. Very happy with my choice to use Byrd Heating and Air !!
Jeffrey Stewart
20:53 12 Jul 25
Knowledgeable technician, knew exactly what was wrong based on what we described and fixed the issue. Friendly service, awesome all around
Lyn Wilson
23:11 08 Jul 25
Best Ever Repair on a Sunday Holiday weekend... came home and it was 90 ° and called Byrd Heating & Air !! Within 1 hour we were fixed and cooling down!! Thank You Sooo Much !! 💖👍😎🎊
Paul Morolla
15:28 08 Jul 25
Excellent service and repair guy was very nice and respectful. Would highly recommend Byrd for future service.
Debra
22:49 01 Jul 25
Always friendly and respectful technicians who arrive within the scheduled service window. Good advice given. I like that they will bring an air filter to replace it, but they could totally spring a few extra cents to bulk purchase better quality , since we are paying for this annual service contract. I wind up having to purchase higher quality ones out of pocket. I am not even sure theirs have a MERV rating.
Barbara Moss-Hogan
23:30 24 Jun 25
Bryd has been great! We can only give glowing remarks about this company. Our tech Allan is friendly, professional and keeps us educated on heating and cooling system.
Dave Scialabba
17:40 24 Jun 25
The quality of the work and the service was top-notch. I would highly recommend them.
Randy Blessett
16:41 24 Jun 25
Called them and they had someone out the same day. Very nice definitely will use them again.
Donna Kroll
16:13 24 Jun 25
Byrd Heating and Air has been a lifesaver for me. They always show up when they say they will and always make sure everything is working properly before they leave. They show concern for their customers and when they are here they feel like family.
April Cramer
00:40 18 Jun 25
Bryd has been servicing our HVAC system for the past 5 years. They recently installed a new HVAC system for us as well. They are extremely professional, reliable, work with integrity and great customer service! Highly recommend!
Joy Spicer
19:20 17 Jun 25
Byrd was thorough and professional when installing our new EVR unit. Highly recommended for your hvac needs!
Julie Swindell
21:37 11 Jun 25
Alan was fantastic and taught me how to avoid my problem next time. He was fast, friendly and knowledgeable…what else could you ask for?
Sharon Brown
18:02 11 Jun 25
Service was great. Josh was friendly, answered all my questions and made suggestions.
Lindsey Meadows
16:03 11 Jun 25
Our technician, Clay, was right on time to give us our spring tuneup. Everything seems to be working great!
Pamala Southard
14:52 11 Jun 25
Technician was professional, and very kind. This was truly great service for a great price. Will continue to use them.
Roxie Welch
04:12 04 Jun 25
Since the technician came out, I have noticed that my unit cools better and I have seen a reduction in my daily cost to operate the unit. I am pleased with their service.
Maureen Field
20:27 03 Jun 25
Byrd has been my provider for over 30 years. They have always done a great job for me and Don is so reliable and pleasant to work with!
Milli Sample
20:08 03 Jun 25
Great and honest service. Byrd is the only heating and cooling company I will use! Always a courteous and quick response.
Jose
18:11 03 Jun 25
Just wanted to share a quick note about the recent HVAC installation. The installers were absolutely fantastic! Seriously, top-notch service.They were super friendly, professional, and did an amazing job. They even cleaned up everything after they were finished - which I really appreciated. Byrd HVAC should be really proud to have such great people representing them! I'm so happy with how everything turned out.
Steven Sanderson
18:11 03 Jun 25
I’ve been a satisfied customer for many years and nothing about my latest experience has changed my high opinion of Byrd and its staff. Reliable, professional, courteous every time.
Mary Voyzey
21:02 29 May 25
Had Spring maintenance done. This was the first time a tech (Alan this time) took the time to remove the return air grate, take it outside and dust it with a brush! Small details like that make my day!
Sheila Grossman
19:08 29 May 25
The repairman came out on an emergency basis when our upstairs unit stopped working. He was very thorough and fixed the problem.
Lynda Bartlett
18:59 21 May 25
Bryd HVAC has done a great job for me over the years and I wouldn't use any other company. Big shout out to Josh who gave great advice on my new system and to Katie who is always cheerful and makes sure that Josh (my go to technician) gets scheduled for my bi-annual maintenance and any other work I need done. Well done Byrd HVAC team!
Sue Nichols
22:26 18 May 25
Byrd is the best. Clay came out on Sunday (Mother's day) technician that came on Tuesday was awesome, too. Our regular technician, Josh is great too.
Michael Morton Jr.
23:27 13 May 25
Loved the service from the office to the technicians and installers very professional.
Gloria Kennedy
17:45 13 May 25
Service has always been wonderful and thorough. Josh always remembers any past issues ( minor) and rechecks.
Stefanie Sage
17:22 13 May 25
Great service, knowledgeable technician and no hard upsell like so many of their competitors
Deborah Hall
16:59 07 May 25
I found Byrd's Heating and Air to be very competent and best off all, they came when I needed them. They were friendly people and I would recommend them to any of my friends who need their services. Best of all.....NO IMPERSONAL computer answering service! A REAL and honest person picks up the phone.
Kim Cheney
17:59 29 Apr 25
Our Air conditioning went out on Easter morning. The technician came out immediately and worked very hard to get it back running. He was so thorough and went the extra mile. Thank you!!!
Linda Green
18:55 22 Apr 25
The technician that came out on April 19 to service my unit was professional very knowledgeable and he was on time. He did answer all of my questions. He addressed it all of my concerns.
Terry Blaney
01:32 18 Apr 25
So far so good.Service tech. was knowledgeable and professional.Hope my heat pump has several more years.
Joan Dyer
21:05 15 Apr 25
Our first time to use Byrd! Great experience. Quickly diagnosed and explained our problem and fixed it. Don Sr. was professional, personable and prompt. Thank you!
Yoonhee shin
17:33 09 Apr 25
We recently had an issue with our air conditioner and contacted Byrd Heating and Air Conditioning. A technician came out quickly, was very friendly, and fixed the problem efficiently. We didn’t even know our system was under warranty, but he checked for us and made sure everything was covered. What would have cost us $1500 ended up being just $250 plus a $99 service visit. The pricing was very reasonable, the service was fast, and the technician was professional and kind. We were very satisfied and would definitely recommend Byrd Heating and Air Conditioning to others!
