The entire unit was replaced. I am pleased thus far with the work.
Tech found problem, installed new fan.Noticed Gas leak and advised calling Gas Co. SAVED MY HOUSE FROM EXPLODING !!!>
My air conditioner had been out of commission for almost two weeks, and the owner came to assess the problem. Two other businesses dropped the ball--one said the compressor (very $$$) was not working, and the other took three days just to send an estimate. Both of those other companies said parts needed to be ordered and would take days to arrive. Imagine my skepticism when I was told the unit could be fixed the next day for well under $1000, and the compressor did not need to be replaced. But it's true! He had the part in stock, and his crew arrived the next morning, as scheduled. Many thanks for prompt, professional service!
They came when I requested them and told them I was in town.
All company contacts are friendly, well spoken and prompt. Onsite service was timely, clean and explained technical details. Using them for 20+ years - will continue.
This company is amazing! They sent an actual Bird to come and fix my A/C!!!! 10/10 would recommend!
Had great response when one of our units went out after hours. Technician was quick to fix the issue.
Your guys were early, very professional, knowledgeable, and made me feel very comfortable. I will definitely use your company for service again, and I will tell people about my experience with BYRD AC AND HEATING.
Matthew and his installers were great to deal with. They came out on January 2 ( one of the coldest days so far) to replace my heat pump and air handler that Irma damaged and I'm glad they did cause the next day we had a ice and snow storm Tybee hadn't seen in a long time and the infinity 18 performed flawlessly. Matthew sent all his installers to knock it out. They were very polite and professional. The had Boot covers and drop cloths when they came to the door. They were happy to answer any questions that I had. I couldn't have asked for a better installation. Thanks again
Arrived on schedule and did a thorough check of my HVAC units. Good Job😃
I called with a problem and the response was immediate, they arrived exactly as expected. The repair was done quickly and efficiently and the service and advice was totally professional. I will recommend Byrds without hesitation.
Byrd Heating & Air replaced my Mothers air conditioner unit. She expressed to me that she received excellent service beginning with the service diagnostic and the installation of the new air unit. The service techs were professional and proceeded doing the installation without any noticable problems.Norman W. Luten, Jr.
Storm in Savannah evening 8/8, knocked out the AC. I called several places, which either were overpriced or unable to schedule anyone until 8/11. Byrd had someone out to my house within hours, and thankfully it was an easy fix. They'll be my first call next time.
From calling to make an appointment for an annual HVAC preventative maint. Plan to the appointment & outside HVAC capacitor replacement; super polite & professional. Josh the technician was on time, polite, easily relatable and professional. He was able to convey what he was doing in easily relatable terms. He answered all of my questions without hesitation. I felt completely in capable and honest hands. Most everything turned out fine but we needed to replace an outside capacitor. A small fix. Josh came back the next day/ Saturday, as promised and took care of us. The price is right for quality and timely work completed. I will continue to use Byrd for any HVAC needs!!
Our air conditioner died on a hot July Friday. A Byrd repairman showed up early on a Saturday morning and had it fixed within an hour.
Most people will say they are too expensive But I say it was well worth every dollar.. The guy that came out did his job and done it extremely well… And they didn’t not hurt my pockets.. I would recommend them to anyone..
Needed a service call on A/C unit during terrible heatwave and called about 4PM. Someone arrived the next morning and diagnosed the issue. Required install of new equipment and the folks at Byrd expedited the install to get it done just two days later. Much appreciated everyone at Byrd who helped.
Very prompt service, very nice service man
Your dependable . They ladies on the phone are always nice . I asked for a new thermostat. They just brought one to put in . I really didn’t get a choice .
Service technician (Bobby) was OUTSTANDING!! Took time to explain many things about my system that I was unaware of. Very knowledgeable and very personable. Possibly the best service call I have experienced.
First two technicians very helpful. Last two did who replaced outside compressor did a good job, however didn’t inform us Jon was done-they just left.
Josh is a great technician and serves as an ambassador for Byrd AC and Heat.
Replaced my air conditioner capacitor .Same day I called
Excellent, professional service. Don went above and beyond. Would definitely recommend.
Bobby does an excellent job so we never have to worry about out A/C after he does a maintenance visit.
Excellent and responsive service from very knowledgeable and professional staff members who obviously take pride in what they do! Our go-to from here on out.
The tech was awesome! Although it was raining, he completed the service inside and out without hesitation or complaints! Thank you!
Mini split needed attention
Byrd is quality,fairness and upfront re::Services neededPricingSchedulingThey are OVER the TOP!!
Our biannual check up service was just what you wish for. Small problem fixed and we’re ready for summer! We have never been disappointed in Byrd Heating and Air!
Called Byrd for a service call/second opinion for work on our HVAC system. Technician was on time, knowledgeable and helpful with our quote and work for our system. Decided to schedule work on our system due to honesty and dependability with company. Would recommend this company. It did take 10 days for the itemized bill and 3 calls to receive it, but this issue was resolved quickly also. Our technician was Clay Eason and would highly recommend him, as well as the others within this company.
He was very thorough and informative.
Byrd HVAC's Tech was on time, super polite, went out of his way to help me understand my problems, repaired the issue and even took a look at my 2d system to make sure it was working well too. I was very impressed & grateful!
Josh was very professional and kind. I appreciate his work and promt service
Great customer service and professional staff. Highly recommended Byrd!
The repair man who came really went all out to find and fix the problem. It was a weekend and after hours but still friendly and ready to help.
Byrd has always been our go to company. The are efficient, friendly, and get the job done. Our rentee was very happy with their quick response.
On time...excellent service as always.
Thanks to Richie and his amazing team we can sleep well knowing our homes AC is fixed and it’s not 85 degrees inside the house!! I am so thankful for these hard working folks at Byrd’s!!
Service repairman checked "NO COOLING" complaint within two hours. Ordered replacement parts.Office followed up on the complaint, advised of the parts ordered and outlined time for repair upon receipt of parts.
Excellent response and repair
Have found Byrd CAC to be very responsive, and professional. Technicians are well qualified, and provide a detailed report on your system. Annual maintenance program is well priced.
I have always received excellent service from Byrd Heating & Air
Professional, knowledgeable technician, friendly and courteous staff.
Office people very friendly & helpful as well as the gentleman who came to do the service. Good business people!
Allen/ Allan was the one. who did maintenance check on our ac system was very personable, kind & job well done
Had Spring maintenance done. This was the first time a tech (Alan this time) took the time to remove the return air grate, take it outside and dust it with a brush! Small details like that make my day!
Byrd has always done a great job for me. I appreciate their good service.
Service person Allen was excellent and provided detailed information about his AC service findings and maintenance work. Allen is a real credit to Byrd’s service team
Wonderful customer support. Techs are friendly and helpful. Customer service is efficient and timely. I highly recommend Byrd.
Special thanks to Eric for doing a great job!
Prompt and Professional Service
They were on time and very professional.
Technician was professional, and very kind. This was truly great service for a great price. Will continue to use them.
I just had my A/C serviced. The gentleman that came (Don) was on time and let me follow him around and ask questions. I learned a lot about what keeps a system functioning well and what I can do to support it. Don took the extra time to talk to me and was friendly and professional. I couldn’t be happier!
James has been taking care of my HVAC maintenance for many years and knows the systems well. He can be trusted to do everything necessary to keep the systems operating correctly and suggest things that may need to be done down the road.
Great group at Byrd! Complete HVAC system update in 17 year old house. Sam, Matthew Chance and Katie were a pleasure to deal with. Great communication throughout- which is rare in today’s day and age!
Very professional and will use services again
Byrd's team is amazing. If you have any heating & hvac concerns their team is the right one. Friendly, fast, and fair. Matt (from the commercials) took care of us and made us feel like family.
There honest and helpful.Unlike my last employer.
Tim was professional, punctual, polite, and knowledgeable. A rare combination. He is an asset to the Byrd organization. Thanks for your help, Tim! And a big thank you to the office for quickly fielding a heat maintenance issue so quickly before the upcoming cold front.
Tim Bowles was the technician who came over and was able to diagnose the problem. He was easy going and talked me through everything he was doing, very helpful and polite.
It has always been a good experience using Byrd Heating & Air for my HVAC system. This morning, I had Tim Bowles as my service technician and he is the absolute best I have ever had. He was early, polite, explained everything in detail and was extremely personable. You have struck gold with him on your team and I will be certain to request him as my technician from here on out. Outstanding service!!
Thank you Clay for doing a good job! We are very satisfied with the service.
We get twice a year maintenance
Rich, Landon and the Team are amazing. Chris is great. Cindy and Alice are always responsive and will offer an extra hand if needed. LOW prices and GREAT SERVICE. QUICK and FAST. Great Warranty STUFF.... BYRD HVAC for the WIN in Savannah, GA..
I’m always nervous whenever I have to call a repair person. I’ve used Byrd for 2 repairs and now one replacement. They have been extremely professional and accommodating. Whoever answers calls does an amazing job and the techs are also friendly, knowledgeable, and honest. Highly recommend.