James T.
James T.
Service Technician
Experience
20 years in HVAC industry, 12 years at Byrd Heating and Air Conditioning. Experienced in all aspects of residential and light commercial HVAC.
Certifications
EPA Section 608 Universal Certification, NATE Certification, GA conditioned air and electrical license, various manufacturer training certifications
Personal Interests
Family, cycling, physical fitness
Google Rating
4.8
Based on 632 reviews
Byrd Heating & Air Conditioning
4.8
Linda Green
18:55 22 Apr 25
The technician that came out on April 19 to service my unit was professional very knowledgeable and he was on time. He did answer all of my questions. He addressed it all of my concerns.
Terry Blaney
01:32 18 Apr 25
So far so good.Service tech. was knowledgeable and professional.Hope my heat pump has several more years.
Joan Dyer
21:05 15 Apr 25
Our first time to use Byrd! Great experience. Quickly diagnosed and explained our problem and fixed it. Don Sr. was professional, personable and prompt. Thank you!
Yoonhee shin
17:33 09 Apr 25
We recently had an issue with our air conditioner and contacted Byrd Heating and Air Conditioning. A technician came out quickly, was very friendly, and fixed the problem efficiently. We didn’t even know our system was under warranty, but he checked for us and made sure everything was covered. What would have cost us $1500 ended up being just $250 plus a $99 service visit. The pricing was very reasonable, the service was fast, and the technician was professional and kind. We were very satisfied and would definitely recommend Byrd Heating and Air Conditioning to others!
Jeff Kreide
04:34 09 Apr 25
We had two technicians for our recent service, so it was nice and quick. They did a great job explaining everything they found.
Melissa Jones
19:00 08 Apr 25
Called when on the way and arrived early. Technician was honest and price was fair.
Jose Nunez
18:57 08 Apr 25
Always wonderful working with them. Had regular HVAC Summer Maintenance done & they were very thorough, on time, respectful of property.
James Sator
01:01 21 Feb 25
Arrived on time as always and was the tech was very nice and professional and completed the service in a short period of time. Would recommend Byrd to everyone
Mark Potzner
01:41 12 Feb 25
We had the best technician you could ask for. Don Hill Jr. is the best! He followed through even though our system gave some trouble. He also gave us some maintenance advice. Overall great guy and great experience with Byrd.
joyce brown
16:45 22 Jan 25
The service was completed in a timely manner by professional customer friendly servicemen. Explaining why the unit failed and the repair process was done so that we, novices in this area could understand .
Born in better Times
16:17 22 Jan 25
Clay is a professional! Knows how to talk to customers. Satisfied so far. Thanks.
Linda Abbott
16:07 22 Jan 25
Byrd Heating and AC are my new go to company to service my HVAC system. They do a great job in communicating as well as the servicing part.
Sharon Brown
21:05 18 Dec 24
Service was great. Josh was friendly, answered all my questions and made suggestions.
Carl Ess
15:57 10 Dec 24
Byrd routine maintenance service performed today by technician Eric. Very thorough, professional and personable. No issues with either of the two units which I attribute to the twice per year maintenance service plan offered by Byrd. Worth every dollar. Byrd has been my HVAC service company at two homes here in Savannah over the last 9 years. Always a positive experience.
Amy C (Devoted2Dean)
23:24 06 Dec 24
The guys that came to install our new furnace were great! We really appreciate everything they did and they did a super job!! We will definitely be customers again!!
Yvette Pinckney
15:58 26 Nov 24
Byrd H&AC. has been a blessing. The experience was exceptional. They were patiently waiting on my home renovations to be completed and Mr Brinson gave his expertise information to me to make my project go smoothly. The financing of my unit made it affordable. THANKS BYRD for ALL YOUR HELP. I COULD NOT HAVE DONE IT WITHOUT YOU!!!!
Amelia F McQueeney
17:31 21 Nov 24
We have always had wonderful service from Byrd ! Our technician this morning was amazing. I would not use anyone else for heating and air.
Gordon Baker
13:57 29 Oct 24
Byrd provides outstanding service! From office staff to technicians, I can’t compliment them enough. Thank you!
Bill J
20:45 24 Oct 24
All the Byrd employees we've dealt with are top notch! They were professional, friendly and knowledgeable. We will definitely use them for future needs.
Matthew Johns
00:43 23 Oct 24
I have used Byrd Heating & Air for nearly 20 years - in my business and personal homes. The service and work is consistently excellent. I can count on Byrd to do a quality job at a fair price and don't hesitate to recommend them to others.
Latitude Adjustment 319 - Tybee Island
14:58 15 Oct 24
Been using Byrd since we bought our condo on Tybee. They are always professional, on time & provide best in class support. Couldn't recommend them more!
Rocel Pelle
20:16 24 Sep 24
Byrd replaced a fan motor at one of our rentals. They had a hard time getting it out because it was rusted on. They can back a few days later with the correct parts and fixed it. I also got a new construction bid from them and I am gonna use them on that. I contacted numerous companies for prices, but since I am not a fancy contractor they blew me off. Byrd gave me a price in less than a week. I appreciate the fact that they treat everyone the same. You never know who your next big customer might be. I am not a contractor, but do several new construction projects a year. I hate these companies that don’t take you seriously because you are just a regular person. A good company never turns away paying customers.
Eyre McKenrick
15:14 16 Sep 24
Very professional...technician (Alan) arrived at the scheduled timeVery thorough explaining how a homeowner (me) could help maintain the system(However he couldn’t teach me the dance y’all do in your commercial 🤷🏼♂️)
Michael Cervini
13:37 10 Sep 24
I have been a Bryd customer for approximately one year after relocating from NY. They have been very responsive, courteous and knowledgeable and I highly recommend their services.
Julian Rushing
19:42 05 Sep 24
Work was done on time and the price was what they said it was going to be!
Nicholas Oliver
19:34 05 Sep 24
Byrd saved me three times with after hours care. Only charged me once! Techs were very easy to deal with and knowledgeable. I would definitely recommend!
Kathleen Pellicano
19:19 05 Sep 24
What a wonderful experience. There was an answering service who told me my phone call would be returned inthe order it was received. And it was! Bobby called back on a Saturday night! He showed up, as promised on Sunday morning at the exact time he said he would for the emergency service. He was cheerful and professional. He fixed our problem and my a/c was back on within a half hour of his arrival. I am so pleased with the entire experience.
Tim Lindgren
20:40 27 Aug 24
An excellent company. They have been doing all of the work at our home for over 10 years. Great technicians and very prompt and thorough in their work
Alexa Hankinson
13:48 16 Aug 24
I’ve always had nothing but great service from Byrd. I had a routine service call this morning and Allen showed up right on time. I had a one hour service window and he conveniently arrived within the first half of that window. He was very polite and thorough- even my dog loved him! The price on the annual service plan is a deal, too!
Joseph Roesch
20:28 09 Aug 24
Storm in Savannah, knocked out the AC. I called several places, which either were overpriced or unable to schedule anyone until 8/11. Byrd had someone out to my house within hours, and thankfully it was an easy fix. They'll be my first call next time.
kristin maguire
13:15 08 Aug 24
I wholeheartedly recommend Byrd HVAC to anyone who is in need of service or is considering a new HVAC system. Their technicians are knowledgeable, prompt and courteous. They keep records on systems they sell and service and bring common replacement parts with them. The dispatcher was audio knowledgeable and worked with our schedule. Don and the rest of the team are trustworthy, professional, and committed to every unit installed and every repair they do.
Kenny Harrington
16:47 16 Jul 24
Fast service and they got me back up the same day. Your service tech was amazing!
larry tompkins
15:07 13 Jul 24
Called Thompson and Thompson and they could not come out til tomorrow and wanted to charge 278.00 to schedule appt. Got in touch with Byrd and the tech was here within the hour and repaired the unit and the cost was less.Great work, when it was hot and needed air.
John Egan
17:23 09 Jul 24
First class Air conditioning company always there on time and, they do look after their customers.
Nancy Thomson
14:56 09 Jul 24
They are always prompt to get to us when we call and the technicians are experienced and personable.
Virginia Osonitsch
13:42 03 Jul 24
Byrd Heating and did an excellent job installing a new A/C unit. Made sure the rugs were covered.Polite and courteous...
Chaz Talvan
15:25 02 Jul 24
Awesome service. The technician was polite and professional. I would highly recommend Byrd heating and air to be the ones you call if you need your system checked out and fixed.
Linda Proctor
13:46 02 Jul 24
We have used Byrd Heating and Air for 14 years. Service is always excellent and technicians very knowledgeable and friendly. I highly recommend!
Scott Happ
18:16 25 Jun 24
Byrd Heating and Air has outstanding customer service and the repair work is done efficiently with a smile. They arrive on time and had the air conditioner up and running with in 15 minutes.
Janice Breeding
15:25 25 Jun 24
Great Company to work with. They are very fast in getting the job done.
Savannah Liu
13:16 20 Jun 24
Excellent service. Our technician, Clay, arrived on time and made sure to explain what was wrong with the AC and what steps he took to address the issues. Highly recommend.
Jerome Shoemaker
18:19 19 Jun 24
I have been extremely pleased with my services from Byrd Heating & Air. Professionals, approaching 30 years. Bobby the tech was absolutely great, explaining each detail and the importance of the process.
alex diaz
18:21 18 Jun 24
Came out to diagnose an issue with my HVAC system. Even though they didn't have the ability to service the unit in any timely manner. So they decided not to charge me but gave me no report. Would've been better business just to tell clients you are booked out and not waste anyone's time. Had to reschedule a separate inspection. Quotes on full replacement were also higher than any other local Hvac company.
Flo Carpenter
09:48 07 Jun 24
The reception was excellent and understand my urgency. The technician got my house cool again and explained future needs.
Rob Shaw
14:44 23 May 24
Showed up as promised and fixed the problem and kept everything in order. Those are three things most contractors don’t do!
Lynn Pitts
14:40 14 May 24
Was very pleased with how quickly they responded when our a/c unit went out. Knowledgeable, courteous technicians who fixed the problem.
Chase O'Connor
14:42 07 May 24
Great experience throughout the whole process, Brinson was very knowledgeable and helpful, our estimate was much more reasonable than a couple other places we called and we weren’t pressured in to buying a system we didn’t need or wouldn’t benefit from.
P White
10:59 25 Apr 24
The cost for repair was unbelievable for the problem and time spent fixing it I also can’t believe the service call does not apply or go toward service if any is necessary. The technicians both who were prompt and efficient were in my home less than 30 minutes TOTAL. The reversing valve was the problem They do not keep one on the truck or in their business so he said the office would have to call around but that they should let me know something before the end of the day NOPE never heard from anyone and of course that was a Friday. On Monday I called as soon as they open 8:00am and got the answering service She said they would call as soon as they got in NOPE At 8:31 I called back and got a lady who clearly did not want to be bothered. She said we are calling around trying to locate the part now. I said I expected to know something Friday and you are just now calling trying to find the part…. Long story short they could not come until the next day and only in the afternoon even when I explained my work schedule She said morning appts are booked 6 months in advance so the next Nice and efficient tech came and it literally took him less than 10 min to unscrew, lift grill, replace part, return his ladder to his truck and get the paperwork and walk in my house and the cost was $249 It would have been more but the unit is under warranty Total cost with service call added $369.00 (and the part was covered under warranty) I called to ask about charges and the office lady informed me that it did not matter if he was in my home 5 min or 5 hours that would be the cost. Makes no sense to me so I would clearly use a different company next time because of the costs and just overall attitude every time I had to talk to someone on the phone.
Debbie
14:50 23 Apr 24
Excellent service. Arrived quickly and assessed the issue had us up and running within 36 hrs after part arrived.
Scott Henton
21:59 18 Apr 24
Ethan was on time, courteous and knowledgeable. He was dressed neatly and represented his company extremely well. He explained everything he was going to do during his service call and then reviewed his findings and answered all our questions. Great experience.
Shawna Zimmerman
15:15 09 Apr 24
Very professional staff. Patient to answer questions & task completed as needed.Thanks for your help! Recommend- Yes!
Robin Bryant
12:11 03 Apr 24
I’ve used Byrd for years & they always provides great service. They are quick to respond & offer great advice & guidance. I bought a new Carrier system from them a few years ago & my electric bill has decreased substantially. I trust them completely & recommend them without reservation.
Judy Baldacci
22:24 02 Apr 24
Service man arrived on time, cleaned our units and fixed a dented grate. Was very pleasant and assured us that our system is working well, even though it is quite old. Thank you!
Joe La Magna
16:21 26 Mar 24
Byrd heating and air has been maintaining my condo’s HVAC unit for over 10 years now. Technicians have always been on time, competent, and professional. Highly recommended.
Jamie Fish
22:36 19 Mar 24
The technician took the time to thoroughly explain the heating system to me. Much appreciated!
Janet Oden
13:36 19 Mar 24
We have used Byrd Heating and Cooling the last few years for unit maintenance. They come twice a year and throughly examine our main unit and air handler. We have never had any issues.
Cindy Loughran
17:07 14 Feb 24
The Byrd technician arrived on time and was really courteous. He explained everything thoroughly and completed the necessary work efficiently. We really appreciated that unlike many other service people, he didn't try to upsell or suggest service that wasn't necessary.
John Kemp
21:19 23 Jan 24
Bobby always does a great job. He is very thorough and neat. His vast experience is a huge plus compared to less experience HVAC personnel.
Jamie Jackson
18:16 22 Jan 24
We were freezing and now we are nice and toasty since Byrd installed our new Carrier Heat Pump! Brinson arrived the next day after I called. When I called, Katy was nice and professional on the phone. Soon after Brinson examined my Heat Pump he gave me a quote. I had 2 other quotes and he beat both of them and worked with me on no-interest financing. Howard, Hugo, Joe & Adrian installed our unit. They were professional and careful with our house. Also, they helped my husband raise our outside unit stand 2.5 feet so we would be in Code. Thanks to Byrd Heating & Air, we slept comfortably when the outside temperature was 26 degrees here on Tybee Island! I have already referred them to two friends, and will use them for future maintenance.
Kimberly Baggett
13:11 17 Jan 24
Have used Byrd several times. They are prompt, honest and find their prices reasonable. Highly recommend them.
Lazarus Jawiyambe
22:06 11 Jan 24
Everything went as we expected. We enjoyed working with your technician and we shall engage you again.
Ray Rudolph
15:03 22 Dec 23
Always on time. Friendly and pleasant technicians. Never leave a mess. Exceeds expectations
Stephen McGrath
19:27 05 Dec 23
Great service and very responsive. Very dependable and can always be relyed on.
Jim Anderson
18:52 05 Dec 23
Wonderful customer support. Techs are friendly and helpful. Customer service is efficient and timely. I highly recommend Byrd.
