Google Rating
4.8
Based on 612 reviews
Byrd Heating & Air Conditioning
4.8
Yvette Pinckney
15:58 26 Nov 24
Byrd H&AC. has been a blessing. The experience was exceptional. They were patiently waiting on my home renovations to be completed and Mr Brinson gave his expertise information to me to make my project go smoothly. The financing of my unit made it affordable. THANKS BYRD for ALL YOUR HELP. I COULD NOT HAVE DONE IT WITHOUT YOU!!!!
Jose Nunez
15:32 26 Nov 24
Always wonderful working with them. Had regular Winter Maintenance done & they were very thorough, on time, respectful of property.
Amelia F McQueeney
17:31 21 Nov 24
We have always had wonderful service from Byrd ! Our technician this morning was amazing. I would not use anyone else for heating and air.
Gordon Baker
13:57 29 Oct 24
Byrd provides outstanding service! From office staff to technicians, I can’t compliment them enough. Thank you!
Bill J
20:45 24 Oct 24
All the Byrd employees we've dealt with are top notch! They were professional, friendly and knowledgeable. We will definitely use them for future needs.
Matthew Johns
00:43 23 Oct 24
I have used Byrd Heating & Air for nearly 20 years - in my business and personal homes. The service and work is consistently excellent. I can count on Byrd to do a quality job at a fair price and don't hesitate to recommend them to others.
Latitude Adjustment 319 - Tybee Island
14:58 15 Oct 24
Been using Byrd since we bought our condo on Tybee. They are always professional, on time & provide best in class support. Couldn't recommend them more!
Rocel Pelle
20:16 24 Sep 24
Byrd replaced a fan motor at one of our rentals. They had a hard time getting it out because it was rusted on. They can back a few days later with the correct parts and fixed it. I also got a new construction bid from them and I am gonna use them on that. I contacted numerous companies for prices, but since I am not a fancy contractor they blew me off. Byrd gave me a price in less than a week. I appreciate the fact that they treat everyone the same. You never know who your next big customer might be. I am not a contractor, but do several new construction projects a year. I hate these companies that don’t take you seriously because you are just a regular person. A good company never turns away paying customers.
Eyre McKenrick
15:14 16 Sep 24
Very professional...technician (Alan) arrived at the scheduled timeVery thorough explaining how a homeowner (me) could help maintain the system(However he couldn’t teach me the dance y’all do in your commercial 🤷🏼♂️)
Michael Cervini
13:37 10 Sep 24
I have been a Bryd customer for approximately one year after relocating from NY. They have been very responsive, courteous and knowledgeable and I highly recommend their services.
Julian Rushing
19:42 05 Sep 24
Work was done on time and the price was what they said it was going to be!
Nicholas Oliver
19:34 05 Sep 24
Byrd saved me three times with after hours care. Only charged me once! Techs were very easy to deal with and knowledgeable. I would definitely recommend!
Kathleen Pellicano
19:19 05 Sep 24
What a wonderful experience. There was an answering service who told me my phone call would be returned inthe order it was received. And it was! Bobby called back on a Saturday night! He showed up, as promised on Sunday morning at the exact time he said he would for the emergency service. He was cheerful and professional. He fixed our problem and my a/c was back on within a half hour of his arrival. I am so pleased with the entire experience.
Tim Lindgren
20:40 27 Aug 24
An excellent company. They have been doing all of the work at our home for over 10 years. Great technicians and very prompt and thorough in their work
Alexa Hankinson
13:48 16 Aug 24
I’ve always had nothing but great service from Byrd. I had a routine service call this morning and Allen showed up right on time. I had a one hour service window and he conveniently arrived within the first half of that window. He was very polite and thorough- even my dog loved him! The price on the annual service plan is a deal, too!
Joseph Roesch
20:28 09 Aug 24
Storm in Savannah, knocked out the AC. I called several places, which either were overpriced or unable to schedule anyone until 8/11. Byrd had someone out to my house within hours, and thankfully it was an easy fix. They'll be my first call next time.
kristin maguire
13:15 08 Aug 24
I wholeheartedly recommend Byrd HVAC to anyone who is in need of service or is considering a new HVAC system. Their technicians are knowledgeable, prompt and courteous. They keep records on systems they sell and service and bring common replacement parts with them. The dispatcher was audio knowledgeable and worked with our schedule. Don and the rest of the team are trustworthy, professional, and committed to every unit installed and every repair they do.
Kenny Harrington
16:47 16 Jul 24
Fast service and they got me back up the same day. Your service tech was amazing!
larry tompkins
15:07 13 Jul 24
Called Thompson and Thompson and they could not come out til tomorrow and wanted to charge 278.00 to schedule appt. Got in touch with Byrd and the tech was here within the hour and repaired the unit and the cost was less.Great work, when it was hot and needed air.
John Egan
17:23 09 Jul 24
First class Air conditioning company always there on time and, they do look after their customers.
Nancy Thomson
14:56 09 Jul 24
They are always prompt to get to us when we call and the technicians are experienced and personable.
Virginia Osonitsch
13:42 03 Jul 24
Byrd Heating and did an excellent job installing a new A/C unit. Made sure the rugs were covered.Polite and courteous...
Chaz Talvan
15:25 02 Jul 24
Awesome service. The technician was polite and professional. I would highly recommend Byrd heating and air to be the ones you call if you need your system checked out and fixed.
Linda Proctor
13:46 02 Jul 24
We have used Byrd Heating and Air for 14 years. Service is always excellent and technicians very knowledgeable and friendly. I highly recommend!
Scott Happ
18:16 25 Jun 24
Byrd Heating and Air has outstanding customer service and the repair work is done efficiently with a smile. They arrive on time and had the air conditioner up and running with in 15 minutes.
Janice Breeding
15:25 25 Jun 24
Great Company to work with. They are very fast in getting the job done.
Savannah Liu
13:16 20 Jun 24
Excellent service. Our technician, Clay, arrived on time and made sure to explain what was wrong with the AC and what steps he took to address the issues. Highly recommend.
Jerome Shoemaker
18:19 19 Jun 24
I have been extremely pleased with my services from Byrd Heating & Air. Professionals, approaching 30 years. Bobby the tech was absolutely great, explaining each detail and the importance of the process.
alex diaz
18:21 18 Jun 24
Came out to diagnose an issue with my HVAC system. Even though they didn't have the ability to service the unit in any timely manner. So they decided not to charge me but gave me no report. Would've been better business just to tell clients you are booked out and not waste anyone's time. Had to reschedule a separate inspection. Quotes on full replacement were also higher than any other local Hvac company.
Flo Carpenter
09:48 07 Jun 24
The reception was excellent and understand my urgency. The technician got my house cool again and explained future needs.
Rob Shaw
14:44 23 May 24
Showed up as promised and fixed the problem and kept everything in order. Those are three things most contractors don’t do!
Lynn Pitts
14:40 14 May 24
Was very pleased with how quickly they responded when our a/c unit went out. Knowledgeable, courteous technicians who fixed the problem.
Chase O'Connor
14:42 07 May 24
Great experience throughout the whole process, Brinson was very knowledgeable and helpful, our estimate was much more reasonable than a couple other places we called and we weren’t pressured in to buying a system we didn’t need or wouldn’t benefit from.
P White
10:59 25 Apr 24
The cost for repair was unbelievable for the problem and time spent fixing it I also can’t believe the service call does not apply or go toward service if any is necessary. The technicians both who were prompt and efficient were in my home less than 30 minutes TOTAL. The reversing valve was the problem They do not keep one on the truck or in their business so he said the office would have to call around but that they should let me know something before the end of the day NOPE never heard from anyone and of course that was a Friday. On Monday I called as soon as they open 8:00am and got the answering service She said they would call as soon as they got in NOPE At 8:31 I called back and got a lady who clearly did not want to be bothered. She said we are calling around trying to locate the part now. I said I expected to know something Friday and you are just now calling trying to find the part…. Long story short they could not come until the next day and only in the afternoon even when I explained my work schedule She said morning appts are booked 6 months in advance so the next Nice and efficient tech came and it literally took him less than 10 min to unscrew, lift grill, replace part, return his ladder to his truck and get the paperwork and walk in my house and the cost was $249 It would have been more but the unit is under warranty Total cost with service call added $369.00 (and the part was covered under warranty) I called to ask about charges and the office lady informed me that it did not matter if he was in my home 5 min or 5 hours that would be the cost. Makes no sense to me so I would clearly use a different company next time because of the costs and just overall attitude every time I had to talk to someone on the phone.
Debbie
14:50 23 Apr 24
Excellent service. Arrived quickly and assessed the issue had us up and running within 36 hrs after part arrived.
Scott Henton
21:59 18 Apr 24
Ethan was on time, courteous and knowledgeable. He was dressed neatly and represented his company extremely well. He explained everything he was going to do during his service call and then reviewed his findings and answered all our questions. Great experience.
Shawna Zimmerman
15:15 09 Apr 24
Very professional staff. Patient to answer questions & task completed as needed.Thanks for your help! Recommend- Yes!
Robin Bryant
12:11 03 Apr 24
I’ve used Byrd for years & they always provides great service. They are quick to respond & offer great advice & guidance. I bought a new Carrier system from them a few years ago & my electric bill has decreased substantially. I trust them completely & recommend them without reservation.
Judy Baldacci
22:24 02 Apr 24
Service man arrived on time, cleaned our units and fixed a dented grate. Was very pleasant and assured us that our system is working well, even though it is quite old. Thank you!
Joe La Magna
16:21 26 Mar 24
Byrd heating and air has been maintaining my condo’s HVAC unit for over 10 years now. Technicians have always been on time, competent, and professional. Highly recommended.
Jamie Fish
22:36 19 Mar 24
The technician took the time to thoroughly explain the heating system to me. Much appreciated!
Janet Oden
13:36 19 Mar 24
We have used Byrd Heating and Cooling the last few years for unit maintenance. They come twice a year and throughly examine our main unit and air handler. We have never had any issues.
Mike Leoni
02:47 18 Feb 24
I’ve had Byrd out numerous times this year and spent a good deal of money. I’ve had excellent customer service from every tech who has been out, hence a 5 star review that has now been edited to 2.I was told that there was nothing he can do and we have to deal with our AC not getting below 76 That’s fair, but I will get a second opinion just to be sure.The problem is he told my wife that high 70s indoor temps is perfectly fine for our 1and 4 year olds that sleep upstairs (sudden infant death syndrome can be related to temps over 72!). I got home and went outside to greet him. Asked if he’s been upstairs in the attic to check that unit. His response was: If I know better than him he can take me up there and I can show him where the problem is. I should have kicked him of my property at that point. I don’t want or need to argue with someone that I’m paying to be there.Other techs such as James and previous employees were great and deserve 5 stars. The gentlemen who was last at my property deserves one star.Update:Decided to give your company one more shot. After spending thousands with your company over the last 2 years you were not willing to waive a diagnostic fee despite misdiagnosing my AC on previous visits. Be warned, they are in it for your short term business.
Cindy Loughran
17:07 14 Feb 24
The Byrd technician arrived on time and was really courteous. He explained everything thoroughly and completed the necessary work efficiently. We really appreciated that unlike many other service people, he didn't try to upsell or suggest service that wasn't necessary.
John Kemp
21:19 23 Jan 24
Bobby always does a great job. He is very thorough and neat. His vast experience is a huge plus compared to less experience HVAC personnel.
Jamie Jackson
18:16 22 Jan 24
We were freezing and now we are nice and toasty since Byrd installed our new Carrier Heat Pump! Brinson arrived the next day after I called. When I called, Katy was nice and professional on the phone. Soon after Brinson examined my Heat Pump he gave me a quote. I had 2 other quotes and he beat both of them and worked with me on no-interest financing. Howard, Hugo, Joe & Adrian installed our unit. They were professional and careful with our house. Also, they helped my husband raise our outside unit stand 2.5 feet so we would be in Code. Thanks to Byrd Heating & Air, we slept comfortably when the outside temperature was 26 degrees here on Tybee Island! I have already referred them to two friends, and will use them for future maintenance.
Kimberly Baggett
13:11 17 Jan 24
Have used Byrd several times. They are prompt, honest and find their prices reasonable. Highly recommend them.
Lazarus Jawiyambe
22:06 11 Jan 24
Everything went as we expected. We enjoyed working with your technician and we shall engage you again.
Ray Rudolph
15:03 22 Dec 23
Always on time. Friendly and pleasant technicians. Never leave a mess. Exceeds expectations
Stephen McGrath
19:27 05 Dec 23
Great service and very responsive. Very dependable and can always be relyed on.
Jim Anderson
18:52 05 Dec 23
Wonderful customer support. Techs are friendly and helpful. Customer service is efficient and timely. I highly recommend Byrd.
Ingrid Anderson
17:42 28 Nov 23
We have used Byrd for 4 years and have a maintenance contract. They are very responsive and always friendly. Recently had a damper put in and the technician was very professional!
Cracker Man
15:34 21 Nov 23
Home Maintenance was performed. Worker and work were top of the line. Recommend to anyone.
Edwin Hodges
01:23 15 Nov 23
Apologize for the late response, but had computer problems. Didn't think you had someone who could replace Sam Fogler, but Don did an outstanding job for us. I will use him for each of my semiannual checkups. Thanks. Pete Hodges
Brad Lindborg
16:03 07 Nov 23
The tech was friendly, polite and helpful. Hello answered Our questions in detail and with a kind manner.
Mark Lasker
15:14 07 Nov 23
Byrd service techs are the best! Thorough and efficient! Have been using them for years and always efficient and pleasant folks to work with.Mark
Shelley Powers
15:15 03 Nov 23
We replaced our older under-powered HVAC a few years back with a new 5-stage Carrier heat pump system through Bryd. We are so happy, both with the unit and the company. The folks at Bryd are competent, knowledgeable, extremely helpful, and very friendly.The new system was a good price, and the intelligent thermostat really does make it perform at the optimum level. If you get a new Carrier heat pump, spend the extra for the smart thermostat, you'll get the best performance.The service people have been top notch, and very experienced. They've always responded quickly and helpfully any time we've had questions.We really lucked out with finding the best system and the best company.
Alison A
21:23 31 Oct 23
James has been taking care of my HVAC maintenance for many years and knows the systems well. He can be trusted to do everything necessary to keep the systems operating correctly and suggest things that may need to be done down the road.
William Huson
14:58 25 Oct 23
Called to try and check if my system was under warranty before having them come out for service. As I was explaining what was going on I was told to have a nice day and hung up on. Guess the thought of fixing work under warranty is not something people do any more - system is 4 years old and falling apart
Mario Sanchez
23:49 10 Oct 23
My wife noticed the A/C wasn’t cooling. I called Byrd during after hours and they recommended for me to wait for the following day unless I wanted to pay the after hour fees. I waited to the next day. The tech arrived on time, diagnosed my problem, and I got a call a few minutes after the left from Byrd trying to schedule my repair the following morning. That following morning the tech showed up on time, took about 4 hours to fix and my a/c is back up and running for hundreds less than other companies charge for the same work.Thank you Byrd for your punctuality, professionalism, and for not ripping me off as others would have.
Dave Robinson
18:24 19 Sep 23
Tech found problem, installed new fan.Noticed Gas leak and advised calling Gas Co. SAVED MY HOUSE FROM EXPLODING !!!>
Peg Schwing
22:27 18 Sep 23
My air conditioner had been out of commission for almost two weeks, and the owner came to assess the problem. Two other businesses dropped the ball--one said the compressor (very $$$) was not working, and the other took three days just to send an estimate. Both of those other companies said parts needed to be ordered and would take days to arrive. Imagine my skepticism when I was told the unit could be fixed the next day for well under $1000, and the compressor did not need to be replaced. But it's true! He had the part in stock, and his crew arrived the next morning, as scheduled. Many thanks for prompt, professional service!
Donald Mills
14:01 08 Sep 23
All company contacts are friendly, well spoken and prompt. Onsite service was timely, clean and explained technical details. Using them for 20+ years - will continue.
DJ Peavler
22:20 06 Sep 23
This company is amazing! They sent an actual Bird to come and fix my A/C!!!! 10/10 would recommend!
Brenda Marchand
14:30 30 Aug 23
Had great response when one of our units went out after hours. Technician was quick to fix the issue.
Haley Porter
23:10 26 Aug 23
I am deployed overseas, and this company charged me almost $400 to tell me my air conditioner is out of Freon. Additionally didn’t even fix the unit, but just left for me to deal with when I get home.
