Google Rating
4.8
Based on 567 reviews
Byrd Heating & Air Conditioning
4.8
Debbie
14:50 23 Apr 24
Excellent service. Arrived quickly and assessed the issue had us up and running within 36 hrs after part arrived.
Scott Henton
21:59 18 Apr 24
Ethan was on time, courteous and knowledgeable. He was dressed neatly and represented his company extremely well. He explained everything he was going to do during his service call and then reviewed his findings and answered all our questions. Great experience.
Shawna Zimmerman
15:15 09 Apr 24
Very professional staff. Patient to answer questions & task completed as needed.Thanks for your help! Recommend- Yes!
Robin Bryant
12:11 03 Apr 24
I’ve used Byrd for years & they always provides great service. They are quick to respond & offer great advice & guidance. I bought a new Carrier system from them a few years ago & my electric bill has decreased substantially. I trust them completely & recommend them without reservation.
Judy Baldacci
22:24 02 Apr 24
Service man arrived on time, cleaned our units and fixed a dented grate. Was very pleasant and assured us that our system is working well, even though it is quite old. Thank you!
Joe La Magna
16:21 26 Mar 24
Byrd heating and air has been maintaining my condo’s HVAC unit for over 10 years now. Technicians have always been on time, competent, and professional. Highly recommended.
Jamie Fish
22:36 19 Mar 24
The technician took the time to thoroughly explain the heating system to me. Much appreciated!
Janet Oden
13:36 19 Mar 24
We have used Byrd Heating and Cooling the last few years for unit maintenance. They come twice a year and throughly examine our main unit and air handler. We have never had any issues.
Mike Leoni
02:47 18 Feb 24
I’ve had Byrd out numerous times this year and spent a good deal of money. I’ve had excellent customer service from every tech who has been out, hence a 5 star review that has now been edited to 2.I was told that there was nothing he can do and we have to deal with our AC not getting below 76 That’s fair, but I will get a second opinion just to be sure.The problem is he told my wife that high 70s indoor temps is perfectly fine for our 1and 4 year olds that sleep upstairs (sudden infant death syndrome can be related to temps over 72!). I got home and went outside to greet him. Asked if he’s been upstairs in the attic to check that unit. His response was: If I know better than him he can take me up there and I can show him where the problem is. I should have kicked him of my property at that point. I don’t want or need to argue with someone that I’m paying to be there.Other techs such as James and previous employees were great and deserve 5 stars. The gentlemen who was last at my property deserves one star.Update:Decided to give your company one more shot. After spending thousands with your company over the last 2 years you were not willing to waive a diagnostic fee despite misdiagnosing my AC on previous visits. Be warned, they are in it for your short term business.
Cindy Loughran
17:07 14 Feb 24
The Byrd technician arrived on time and was really courteous. He explained everything thoroughly and completed the necessary work efficiently. We really appreciated that unlike many other service people, he didn't try to upsell or suggest service that wasn't necessary.
John Kemp
21:19 23 Jan 24
Bobby always does a great job. He is very thorough and neat. His vast experience is a huge plus compared to less experience HVAC personnel.
Jamie Jackson
18:16 22 Jan 24
We were freezing and now we are nice and toasty since Byrd installed our new Carrier Heat Pump! Brinson arrived the next day after I called. When I called, Katy was nice and professional on the phone. Soon after Brinson examined my Heat Pump he gave me a quote. I had 2 other quotes and he beat both of them and worked with me on no-interest financing. Howard, Hugo, Joe & Adrian installed our unit. They were professional and careful with our house. Also, they helped my husband raise our outside unit stand 2.5 feet so we would be in Code. Thanks to Byrd Heating & Air, we slept comfortably when the outside temperature was 26 degrees here on Tybee Island! I have already referred them to two friends, and will use them for future maintenance.
Kimberly Baggett
13:11 17 Jan 24
Have used Byrd several times. They are prompt, honest and find their prices reasonable. Highly recommend them.
Lazarus Jawiyambe
22:06 11 Jan 24
Everything went as we expected. We enjoyed working with your technician and we shall engage you again.
Ray Rudolph
15:03 22 Dec 23
Always on time. Friendly and pleasant technicians. Never leave a mess. Exceeds expectations
Stephen McGrath
19:27 05 Dec 23
Great service and very responsive. Very dependable and can always be relyed on.
Jim Anderson
18:52 05 Dec 23
Wonderful customer support. Techs are friendly and helpful. Customer service is efficient and timely. I highly recommend Byrd.
Ingrid Anderson
17:42 28 Nov 23
We have used Byrd for 4 years and have a maintenance contract. They are very responsive and always friendly. Recently had a damper put in and the technician was very professional!
Cracker Man
15:34 21 Nov 23
Home Maintenance was performed. Worker and work were top of the line. Recommend to anyone.
Edwin Hodges
01:23 15 Nov 23
Apologize for the late response, but had computer problems. Didn't think you had someone who could replace Sam Fogler, but Don did an outstanding job for us. I will use him for each of my semiannual checkups. Thanks. Pete Hodges
Brad Lindborg
16:03 07 Nov 23
The tech was friendly, polite and helpful. Hello answered Our questions in detail and with a kind manner.
Mark Lasker
15:14 07 Nov 23
Byrd service techs are the best! Thorough and efficient! Have been using them for years and always efficient and pleasant folks to work with.Mark
Shelley Powers
15:15 03 Nov 23
We replaced our older under-powered HVAC a few years back with a new 5-stage Carrier heat pump system through Bryd. We are so happy, both with the unit and the company. The folks at Bryd are competent, knowledgeable, extremely helpful, and very friendly.The new system was a good price, and the intelligent thermostat really does make it perform at the optimum level. If you get a new Carrier heat pump, spend the extra for the smart thermostat, you'll get the best performance.The service people have been top notch, and very experienced. They've always responded quickly and helpfully any time we've had questions.We really lucked out with finding the best system and the best company.
Alison A
21:23 31 Oct 23
James has been taking care of my HVAC maintenance for many years and knows the systems well. He can be trusted to do everything necessary to keep the systems operating correctly and suggest things that may need to be done down the road.
William Huson
14:58 25 Oct 23
Called to try and check if my system was under warranty before having them come out for service. As I was explaining what was going on I was told to have a nice day and hung up on. Guess the thought of fixing work under warranty is not something people do any more - system is 4 years old and falling apart
Mario Sanchez
23:49 10 Oct 23
My wife noticed the A/C wasn’t cooling. I called Byrd during after hours and they recommended for me to wait for the following day unless I wanted to pay the after hour fees. I waited to the next day. The tech arrived on time, diagnosed my problem, and I got a call a few minutes after the left from Byrd trying to schedule my repair the following morning. That following morning the tech showed up on time, took about 4 hours to fix and my a/c is back up and running for hundreds less than other companies charge for the same work.Thank you Byrd for your punctuality, professionalism, and for not ripping me off as others would have.
Dave Robinson
18:24 19 Sep 23
Tech found problem, installed new fan.Noticed Gas leak and advised calling Gas Co. SAVED MY HOUSE FROM EXPLODING !!!>
Peg Schwing
22:27 18 Sep 23
My air conditioner had been out of commission for almost two weeks, and the owner came to assess the problem. Two other businesses dropped the ball--one said the compressor (very $$$) was not working, and the other took three days just to send an estimate. Both of those other companies said parts needed to be ordered and would take days to arrive. Imagine my skepticism when I was told the unit could be fixed the next day for well under $1000, and the compressor did not need to be replaced. But it's true! He had the part in stock, and his crew arrived the next morning, as scheduled. Many thanks for prompt, professional service!
Donald Mills
14:01 08 Sep 23
All company contacts are friendly, well spoken and prompt. Onsite service was timely, clean and explained technical details. Using them for 20+ years - will continue.
DJ Peavler
22:20 06 Sep 23
This company is amazing! They sent an actual Bird to come and fix my A/C!!!! 10/10 would recommend!
Brenda Marchand
14:30 30 Aug 23
Had great response when one of our units went out after hours. Technician was quick to fix the issue.
Haley Porter
23:10 26 Aug 23
I am deployed overseas, and this company charged me almost $400 to tell me my air conditioner is out of Freon. Additionally didn’t even fix the unit, but just left for me to deal with when I get home.
Harold Wilson
15:44 20 Aug 23
Your guys were early, very professional, knowledgeable, and made me feel very comfortable. I will definitely use your company for service again, and I will tell people about my experience with BYRD AC AND HEATING.